Privacy notice
This notice explains what personal information Tender Secure collects, why, and what your rights are. It is written to be read, so it is short.
Who we are
Tender Secure is a trading name of Max Cooper, a sole trader. Max Cooper is the data controller for the personal information described here.
6 Caledonian Street, Hebburn, NE31 1BYEmail: contact@tendersecure.co.uk
What we collect and why
If you contact us
When you use the form on this website or email us, we collect your name, company, email address, phone number if you give one, and what you tell us about your tender. We use this to reply to you and to discuss whether we can help.
If you become a client
To review or write a bid we need the tender documents and information about your business, such as past contracts, staff and training records, insurance, accreditations and policies. Some of this may include personal information about your staff or your referees, for example a supervisor's name and qualifications. We use it only to prepare your review or your bid, and to keep your reusable answers up to date if you ask us to. We also keep the records we need for invoicing and tax.
If we contacted you first
We sometimes email businesses that we think may find our service useful. If we emailed you, we found your business contact details from public sources: your company's website, a trade directory, or a published public contract notice. We hold your name, job title, business email address and company name, and we use them only to tell you about our service. Every email tells you how to opt out, and if you ask us to stop we will, and we will keep a note of your address only so that we do not contact you again.
Our legal basis
- Legitimate interests: replying to enquiries, and contacting businesses about a service relevant to their work, in a way they would reasonably expect and can easily stop.
- Contract: doing the work you have asked us to do, or taking steps at your request before we agree it.
- Legal obligation: keeping accounting and tax records.
Who we share it with
We do not sell personal information, and we never pass your bids, prices or client details to another contractor.
We use a small number of service providers to run the business, and they process information on our behalf: our website host, our email and document storage provider, our accounting and payment providers, and the software we use to help prepare reviews and bids, which includes AI drafting tools. Some of these providers may process information outside the UK. Where they do, we rely on the safeguards UK data protection law requires.
How long we keep it
- Enquiries that do not lead to work: up to 12 months.
- Client documents and bid material: for as long as we work together, and up to 12 months afterwards unless you ask us to delete it sooner.
- Invoices and accounting records: six years, to meet tax requirements.
- Business contacts we emailed first: up to 12 months after our last email, or until you opt out.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct or delete it, ask us to stop or limit how we use it, and object to us contacting you. To do any of these, email contact@tendersecure.co.uk and we will respond within one month.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Cookies and fonts
This website does not use cookies, analytics or advertising trackers. The typefaces are loaded from Google Fonts, which means your browser requests them from Google's servers and Google receives your IP address when it does.
Changes to this notice
If we change how we use personal information, we will update this page and the date at the top.